SHIPPING INFORMATION

Our goal is to provide you with the best shipping options, no matter where you live. Every day we deliver to hundreds of customers around the world and make sure we offer you the highest level of responsiveness at all times.

The order delivery timeframe is divided into two parts:

Processing time: Order verification, quality check, and packaging. All orders are sent to the fulfillment center for shipping within 7-12 days of order placement.
Shipping Time: This refers to the time it takes for items to be shipped from our fulfillment center to their destination. International delivery usually takes about 15-20 business days. After processing and leaving the warehouse, items usually take between 15-25 days to arrive at their destination but may take longer from time to time.
Free shipping on orders over $99.00

Due to the exception of the logistics provider due to COVID-19, there may be a 3-5 day delay in processing your order.

ORDER TRACKING

You will receive a Shipping email with a tracking link so that you can follow your order all the way home! Please allow 5-7 days for the carrier to scan your package into their system.

If you attempt to track your package and there is no information available, that just means the carrier has not processed your parcel yet. When the parcel is scanned into the system, tracking events will populate on the tracking page.

INCORRECT ADDRESS

Make sure you provide the correct address at checkout because we are not responsible if your order gets delivered to the wrong address.

If you contact the final mile carrier after the order has left our warehouse and ask them to forward or redirect your parcel, we are not responsible if that parcel gets lost, stolen, or damaged.

Orders marked “delivered” by the courier. Please contact your local Post Office or the courier to obtain information regarding your package.